Quantcast
Channel: Resco Forums: MobileCRM
Viewing all 435 articles
Browse latest View live

Error in browser management console

$
0
0

Hello,

 I have a problem with one entity in my project. I want to create new field ‘acc_type’ in entity potentialaccount. Then, when I try to modify one of records in that entity I have this error:

Screenshot

Deleting field and creating it again (with new name) doesn’t help. I can’t synchronize new or modified records from Resco CRM application or do that manually from browser client. I attached error_log from desktop application.

error_log

This is not the first time I get this problem. It already happened few times but in other project and it was in early stage of developing so I just deleted whole entity and created a new one (with exact same fields) and then it worked. Now I can’t delete this entity as it is used by our workers and it will take too much time to recreate all this…

Here is part of entity content:

entity_xml

Thanks in advance!



Migration of child mobile projects from one instance to another (URGENT)

$
0
0

Dear RESCO TEAM,

I have managed a customer project through a MASTER mobile project and two CHILD mobile projects but I cannot migrate them from one instance (DEV) to another (UAT).

Every time I try import a child project into the second instance it says “Failed to import mobile project”.

Could you confirm that child projects are Exportable ?

I also tried to first create the child projects on UAT then export child from DEV and tried to overwrite the child project on UAT Instance but I have the same error.

I know this feature is brand new but I really need to understand the process for migrating Parent/Child Mobile projects as there is no training or blog post about it.

Thank you for your quick help !

Offline HTML Aggregate of Linked Entity Issues

$
0
0
Hi,

I'm trying to create a quick query that will return a list of service call entities and the count of related tasks to that service call. I have tried this 2 ways and have issues with both.

Here is the actual SQL query I'm expecting to be executed:
SELECT servicecall.gpservicecallid, Count(task.id) as Task_Count
FROM servicecall
LEFT OUTER JOIN task ON task.servicecallid = servicecall.id
GROUP BY servicecall.gpservicecallid

Option 1 uses the executeFromXML method:
This option causes the app to hang when it is called 
    function GetTasksByServiceCallXml() {
        var xmlData = '<fetch version="1.0" resultformat="Array" aggregate="true">' +
      '<entity name="servicecall">'+
           '<attribute name="gpservicecallid" alias="gpservicecallid" groupby="true" />'+
           '<link-entity name="task" from="servicecallid" to="id" link-type="outer" />' +
           '<entity name="task">' +
  '<attribute name="servicecallid" alias="task_count" aggregate="countcolumn"/>' +
           //'<attribute name="gpservicecallid" alias="gpservicecallid" groupby="true" />'+
           '</link-entity>' +
      '</entity>' +
           '</fetch>'
        MobileCRM.FetchXml.Fetch.executeFromXML(
            xmlData,
            DisplayTaskCount,
            function (err) {
                alert('Error occured: ' + err);
            },
            null
        )
    }

Option 2 uses the MobileCRM.FetchXml.Fetch method returns an error and the response has no data:
    function GetTasksByServiceCall() {
        var entity = new MobileCRM.FetchXml.Entity("servicecall");
        entity.addAttribute("gpservicecallid");
        entity.attributes[0].groupby = true;
        entity.attributes[0].alias = "gpservicecallid";
        
    var linkEntity = entity.addLink("task", "servicecallid", "id", "outer");
linkEntity.alias = "task";
        linkEntity.addAttribute("gpservicecallid");
        linkEntity.attributes[0].aggregate = "count";
        linkEntity.attributes[0].alias = "task_count";
        
        var fetch = new MobileCRM.FetchXml.Fetch(entity);
        fetch.aggregate = true;
        fetch.execute("Array",
            DisplayTaskCount, 
            DisplayTaskError,
            null
        );
    }

What I'm expecting to be outputted is this:

ServiceCall: [CallID] - Tasks: [Task Count]

Calendar Search Remove

$
0
0
Hi,
please there is a way to remove the search textbox on top of Calendar?

Thanks

Failed To Load Application Settings Error

$
0
0

Hi there,

 

I have got Resco loaded on two machines with a license on each for development and live testing.  On my development server, when I try to load it up, I keep getting the “Failed To Load Application Settings”

 

I just needed to go in and export the work from development to import to my live system.  I did it just before Christmas and it was fine.  That said, I have done further work developing and I need the updated work.  Can I get to the files without exporting the app or can you point me in the direction of how I might solve the problem of failing to load the application settings?

I have sent this to technical support but wondered if there was anyone else out there who had this problem and how they solved it?

 

JJ Kilduff

Launching Resco for a specific account

$
0
0
Hi Guys, Is there a way to launch the Resco mobile app so that it opens a specific account as soon as the app starts? For example let's say we have another mobile app with a link to a specific account in Resco so that when the link is clicked the Resco app is launched and the account form for that specific account is opened. Consider an email link for example. When you click on an email link in Resco, the email client is launched with the 'from' and 'to' fields prepopulated. Is it possible to do the reverse such as: Clicking on a link on another mobile app and launching Resco for a specific account id? Thanks, Thomas

Chart and Views

$
0
0
Hi,
in a Chart with multiple series, there is a way to associate each serie with a different view? (ex. a column for Completed Appointment, a column for Scheduled Appointment, etc)

Thanks

Cannot delete Woodford Solution from CRM 2015 cloud

$
0
0
I need to delete woodford 8.2.2.0 in order to install an earlier version for FieldOne Sky. I get this error and don't know where the dependency is: Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Cannot delete Attribute with id b084976f-488a-e511-810f-c4346bac5280 because a Relationship with id 8dae394f-e249-424a-aa91-3f0f779d0b7c exists that relates to this Attribute and delete cascade is restrictedDetail: -2147188477Cannot delete Attribute with id b084976f-488a-e511-810f-c4346bac5280 because a Relationship with id 8dae394f-e249-424a-aa91-3f0f779d0b7c exists that relates to this Attribute and delete cascade is restricted2015-11-25T21:15:20.7162341Z

Charts and Formulas

$
0
0
Hello,
on Charts, it's posssible to set a Serie with a calculated value?
Or at least, could I use JSBridge for setting values as for the Entity forms?

Thanks

Default value in date fields

$
0
0
Hi, I have a form with some date input fields. When user selects an empty field the calendar pops up with today's date as the default selection. Are there any ways to modify that behavior - in my case all dates will be next year. Also, a second date field is the 'end-date', i.e. the default value will always be on or after the first entered date field. Regards, Per

Application Locked

$
0
0
How does this happen? Nothing changed for this user in AD or CRM.



Week filters on Charts

$
0
0
Hello,
on Woodford, can I set the first day of Week for filtering Appointments of this Week on Charts? It uses Sunday, but should be Monday.
Thanks

reclac form without save/close

$
0
0
another weird question. I like the SaveandClose option on certain forms, but is it possible to recalculate a form, meaning save so some background workflows run with out closing the form entirely?  Maybe thru a command?


Shared Variable

$
0
0
How to use shared variable in JSBridge.js file. I have created Shared Variable Type - String name - WorkOrderNumber also added Add Condition with specific value of entity. I want to use this value in my Offline html page. It will great help if anybody can help asap. Thanks in advance.

How to set associated views fields from General Detail View

$
0
0
Hi,

I have created Offline Html page, i want to set value of WorkOrderID on associated View.

JSBridge background sync

$
0
0
Hi
we are developing an app using JSBridge after creating a record to CRM (online state) we need to access the record offline therefore we are performing a background sync directly after create using the sync command (MobileCRM.Application.synchronize(false);) However this command is forcing a a page reload and redirecting the user away from the current page.

Is there any workarounds or a different method to perform background sync without the post event reload.

Regards 
Muhannad



MobileCRM.UI.EntityForm.refreshForm() sample code

$
0
0
Hi,

I tired to use MobileCRM.UI.EntityForm.refreshForm() method however it throws an error  - Entity not Found!

Please send an working sample code which works well

Run OnChange rules from script in offline HTML

$
0
0

Is it possible to run OnChange rules from script in offline HTML, without changing field value manully?

Like field.fireOnChange in MSCRM.

Accessing Entity Image in Resco

$
0
0

Hi,

 

I hope you are aware of entityimage_url is the attribute used for storing the entity image URL in CRM for individual records like contacts. 

We have a requirement to use this field to show the image, however when we try to retrieve it through fetch it is throwing exception in resco (SQL server error). 

I see that when I upload Image for a contact and enable "Entity Image" field in Woodford it is showing corresponding image in Resco on contact… 

How should I achieve this through offline HTML 

Kindly help.

Link from a list view?

$
0
0
Is it possible to make a link from a list view?

For example:

I have a list view of orders that lists both an account and an associated contact.

Can I make it so when the user clicks on the account the account opens, and the contact opens when they click on that? Do they have to open the order first and then click on the Account or Contact?

Viewing all 435 articles
Browse latest View live